Terms and Conditions
1. Introduction
Welcome to POpsBetAU. These Terms and Conditions govern your use of our website, applications, products, and services ("Services"). By accessing or using our Services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our Services.
POpsBetAU is operated by Amused Australia Pty Ltd, licensed and regulated by the Northern Territory Racing and Wagering Commission.
2. Eligibility
2.1. You must be at least 18 years of age to create an account and use our Services.
2.2. You must be physically located in a jurisdiction where online gambling is legal when placing bets.
2.3. It is your responsibility to ensure that your use of our Services complies with the laws in your jurisdiction.
2.4. We reserve the right to verify your age and identity at any time. If we cannot verify your age or identity, or if we discover that you are under 18 years of age, we will close your account and refund any remaining balance.
3. Account Registration
3.1. To use our Services, you must register and create an account.
3.2. You must provide accurate, current, and complete information during the registration process.
3.3. You are responsible for maintaining the confidentiality of your account details, including your password.
3.4. You are responsible for all activities that occur under your account.
3.5. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
3.6. We reserve the right to refuse registration, close accounts, or limit account activities at our sole discretion.
4. Deposits and Withdrawals
4.1. You may deposit funds into your account using the payment methods available on our platform.
4.2. Minimum and maximum deposit and withdrawal limits may apply.
4.3. You must use payment methods that are registered in your name.
4.4. We reserve the right to request verification of the source of funds at any time.
4.5. Withdrawal requests are subject to review and may require additional verification.
4.6. Funds in your account are not insured and do not accrue interest.
5. Betting Rules
5.1. All bets are subject to the betting rules applicable at the time the bet is placed.
5.2. We reserve the right to void any bet if:
- The bet was placed after the event has started or concluded.
- The bet was placed with incorrect odds due to a technical or human error.
- There is evidence of fraud, collusion, or other illegal activity.
- There is an error in the listed terms, event details, or market information.
5.3. Once a bet is accepted, it cannot be canceled or changed by you.
5.4. We determine the outcome of events and markets based on official results from governing bodies, official sources, or our own determination if no official result is available.
5.5. In the event of a dispute regarding the outcome of a bet, our decision is final.
6. Promotions and Bonuses
6.1. All promotions and bonuses are subject to their specific terms and conditions.
6.2. We reserve the right to modify or withdraw promotions or bonuses at any time.
6.3. Abuse of promotions or bonuses may result in the forfeiture of the bonus and any associated winnings.
6.4. Betting behavior that deliberately takes advantage of errors, loopholes, or ambiguities may be considered abuse and result in the cancellation of bets and/or the closure of your account.
7. Responsible Gambling
7.1. We are committed to promoting responsible gambling.
7.2. We provide tools to help you manage your gambling, including:
- Deposit limits
- Loss limits
- Time limits
- Self-exclusion options
7.3. You can set these limits through your account settings or by contacting our customer support.
7.4. We reserve the right to close or suspend your account if we have reason to believe you are experiencing gambling harm.
7.5. If you are concerned about your gambling, we encourage you to contact:
- Gambling Helpline: 1800 858 858
- Website: gamblinghelponline.org.au
8. Intellectual Property
8.1. All content on our Services, including but not limited to text, graphics, logos, images, videos, software, and data, is the property of POpsBetAU or our licensors and is protected by intellectual property laws.
8.2. You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any of our content without our express written permission.
9. Limitation of Liability
9.1. Our Services are provided on an "as is" and "as available" basis without any warranties.
9.2. We do not guarantee that our Services will be uninterrupted, secure, or error-free.
9.3. To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill.
9.4. Our maximum liability to you for any claim shall not exceed the greater of:
- The amount you have in your account at the time of the claim; or
- AUD 100.
10. Indemnification
You agree to indemnify, defend, and hold harmless POpsBetAU, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that arise from or relate to your violation of these Terms and Conditions or your use of our Services.
11. Termination
11.1. We may terminate or suspend your account and access to our Services at any time, without notice, for any reason, including but not limited to:
- Violation of these Terms and Conditions
- Suspected fraudulent activity
- Suspected underage gambling
- Abusive behavior towards staff or other users
- At the request of regulatory authorities
11.2. Upon termination, your right to use our Services will immediately cease.
11.3. All provisions of these Terms and Conditions that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
12. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Northern Territory, Australia, without regard to its conflict of law principles.
13. Dispute Resolution
Any dispute arising out of or in connection with these Terms and Conditions shall be resolved through:
- Initial contact with our customer support team
- Escalation to our internal dispute resolution process
- If the dispute remains unresolved, through the Northern Territory Racing and Wagering Commission
14. Changes to Terms and Conditions
14.1. We reserve the right to modify these Terms and Conditions at any time.
14.2. We will notify you of material changes by posting the updated Terms and Conditions on our website or by other reasonable means.
14.3. Your continued use of our Services after such changes constitutes your acceptance of the new Terms and Conditions.
15. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
16. Entire Agreement
These Terms and Conditions, together with any additional terms that apply to specific Services, constitute the entire agreement between you and POpsBetAU regarding your use of our Services.
17. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
- Email: support@popsbet-au.com
- Phone: 1300 POpsBetAU (1300 785 899)
- Mail: POpsBetAU Customer Support, PO Box 64, Darwin NT 0807, Australia